Booking Policy.
Please note that all reservations made between Memorial Day and Labor Day require a minimum 2-night stay.
1. DEPOSIT. We require a 30% deposit upon booking to secure your reservation.
We reserve the right to charge for any damage to or removal of items from the premises and/or unusual cleaning; the replacement/repair cost will be charged to your security deposit on file. Please inquire if you have any questions or concerns about this policy.
2. CHECK-IN is from 3:00 pm to 8:00pm EST during the high season. (Front desk hours may differ after Labor Day.) Early check in is an additional $50 fee. Early check in is subject to availability. If you are arriving after hours, we will arrange a “Virtual Check In”. Please call the front desk 24 hours prior to your arrival to make arrangements.
3. CHECK-OUT is 11:00 am local time. Late check out, until 1:00 pm local time, is an additional $50.00. Late check out is subject to availability.
4. NO SMOKING. This is a non-smoking property. This includes all indoor/outdoor public spaces, residences and private balconies. Smoking on the premises will incur a $250 fine per incident. We thank you in advance for your cooperation.
5. APPLIANCES should only be used for their intended purpose.
6. HOUSEKEEPING is required for every suite upon check-out. Daily cleaning service is not included in the rental rate. Please inform management if you would like your room serviced daily. Housekeepers will not service rooms unless asked.
7. PLEASE BE RESPONSIBLE & RESPECTFUL at all times while on the property. Owner is not responsible for any accidents, injuries or illness that occur while on the premises or its facilities. Owner is not responsible for the loss of personal belongings or valuables of the Guest. By accepting this reservation, it is agreed that all Guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
8. AGE RESTRICTIONS. Guests must be 25 YEARS OR OLDER with valid ID to make a reservation. An adult 25 years or older MUST be in each room reserved at all times. Anyone under 25 years old is not permitted to be in any room unsupervised.
9. PARKING. Every room receives 1 parking space for the length of their stay. Parking is available upon check in and vehicle must be removed upon check out.
10. CANCELLATION POLICY. The 30% deposit is refunded in full if canceled 14 days prior to check in date. Any cancellation after 14 days prior to arrival will result in loss of deposit. No show: Loss of deposit or first night charged in full per each room. No refunds will be given after check-in.
11. LOST OR DAMAGED PROPERTY. Guest are responsible for any lost or damaged property owned by the hotel. This includes but not limited to rooms, house bikes, beach gear, and beach badges. The hotel is not responsible for personal items that are lost or damaged.
12. AMENITIES. By using any of the amenities provided on our property, including but not limited to the public decks, bicycles, boogie boards, beach chairs, umbrellas and surf boards, guests acknowledge and agree that the hotel is not responsible for any injuries, accidents, or damages that may occur. Guests assume full responsibility for their safety and well-being while utilizing these amenities and agree to use them at their own risk.
13. DISCOUNT CODES. Discount codes can only be applied to new reservations. They cannot be retroactively applied to an existing reservation. Only one discount code may be used per transaction.
14. BEACH BADGES. Included in your reservation from Memorial Day Weekend through Labor Day Weekend. Limited to hotel guests only. Passes must be signed out at the front desk with a valid credit card. Lost or unreturned passes will be subject to a $150.00 replacement fee PER lost/unreturned badge.
15. PET POLICY. One dog is allowed on a case-by-case basis only in first floor rooms on the property. A $75 cleaning fee is required. Please email info@thehideawaylbi.com for more information.
Front Desk Hours
May - September 15: 8AM- 8PM
Off Season: 10AM - 5PM
*The Hideaway is closed November through April.